Shipping and Delivery Policy:

• Service Delivery: a. Our digital engineering and architecture services are delivered electronically and do not require physical shipping. b. Upon successful completion of the service agreement and receipt of payment, we will initiate the service delivery process.
• Timelines: a. The estimated delivery time for our digital engineering and architecture services will be communicated to you during the consultation or project discussion phase. b. The delivery time may vary depending on the complexity and scope of the project. We will strive to provide realistic timelines and keep you updated on the progress.
• Communication and Collaboration: a. We value open and clear communication throughout the project. We will engage in discussions, collect information, and collaborate to ensure your requirements are met. b. We may request additional details, project specifications, or materials from you during the course of the project. Timely provision of the requested information will help in smooth service delivery.
• Delivery Format: a. The deliverables will be provided in digital formats, such as CAD files, BIM models, PDF documents, JPEG, PNG, renderings, or other agreed-upon file formats. b. The final deliverables will be shared securely via email, file-sharing platforms, or project management tools, depending on the mutually agreed-upon method.
• Revisions and Modifications: a. We understand that revisions and modifications may be required during the project. We will specify the number of revisions or modification rounds included in the service package or contract. b. Additional revisions or modifications beyond the agreed limit may incur extra charges, as communicated beforehand.
• Client Satisfaction: a. Our goal is to ensure your satisfaction with the delivered service. We encourage you to review the deliverables promptly and provide feedback or seek clarifications, if required. b. If you have any concerns or questions regarding the deliverables, please contact us, and we will address them promptly.
• Refunds: a. As our services are tailored and delivered based on your specific requirements, refunds may not be applicable once the service delivery has commenced. b. However, we are committed to resolving any issues or concerns you may have and will work towards finding a satisfactory resolution.
• Intellectual Property: a. The intellectual property rights of the delivered digital engineering and architecture services remain with our company, unless otherwise agreed upon in a separate contract or agreement.

It is important to customize the shipping and delivery policy to your specific business requirements and include any additional terms or conditions that are relevant to your services. Clearly communicate the policy on your website or provide it to clients before initiating any project to set expectations and maintain transparency throughout the engagement.